Support

Eagle Haven Remote Support

Get personalized support at any time for any brand of PC with Eagle Haven Remote Support. Receive friendly one-on-one expert assistance by qualified technicians over the phone or by protected remote computer access to resolve problems and teach you about your technology.

EH Remote Support offers worry-free and accessible technology expertise. Our qualified representatives are available during normal business hours to resolve any computer issues you may have (Monday through Friday, 8 am to 5 pm, Saturday, 10 am to 4 pm).


 

 Need remote support?

Call - (814)765-5779 to speak to a technician and obtain a one use code, unless you have a calling card from our service.

Use of this service is $50 per hour.

You may also purchase a permanent install to avoid delay and help with automated support. Read more bellow!

You can also sign up to use the same software to remotely connect to your own computers offsite for an additional fee.

Clicking the red support button implies acceptance of Terms of Service.

 

Remote Support Technician

 

 

Support When You Need It!

• Diagnose Problems

• Set up email account

• Set up local printer

• Set up wireless network

• Install software application

 

 

Is your computer crashing? Are you getting error messages? Are you receiving messages from strange people asking to solve your computer problems if you pay them online? Is your computer getting slower? All of these symptoms can be answered by our technicians with EH Remote Support. We can install our remote support software on your computer ($25 per year) and then remotely access your computer to identify the problem and try to fix it ($50 an hour remote labor charge). If the problem can’t be resolved remotely, our technician will advise you to bring it into our repair department for more extensive work, or he can schedule an on-site visit.

 

• Help learning common software programs

• Set up tablet to sync with PC application

• Resolve error messages, pop-ups, software crashes

• Resolve computer running slow

• Install software application

 

 


 

YOUR PERSONAL REMOTE ACCESS SERVICE

(Available only to current subscribers of Eagle Haven Remote Support Service)

In addition to Remote Support Service from Eagle Haven, customers can remotely access the same computer(s) from anywhere in the world (home, office, on vacation, etc via computer or smart phone) with special software from Eagle Haven Computers, Inc. that allows this remote access. 

The cost for this personal remote access software is $100 for every (5) computers or less, per year.  Please let us know if you would like to purchase this software, and how many computers you need access to.

BENEFITS:

  • Provides professional software to allow personal remote access
  • Allows you to work on your office computers from home or away from the office
  • Increases productivity