Get to know us and let us help you design a strategy for your IT
At Eagle Haven Computers Inc., we bring the home town experience to the IT environment. With a broad skill base and over 20 years experience in the field, we can help you with your needs. Whether an in-store chat or an on-site evaluation, helping you design a plan to achieve your goals within your budget is our priority.
Frequently Asked Questions
Initial brief overview of your setup/issue will be free of charge in the local area. Costs/needs will be evaluated and a quote will be prepared.
We strive to be a one stop shop. Office efficiency & security via technology is our focus. Understanding your business is key. By looking at streamlining your current process we can find ways to lower costs and increase productivity. From sales to service we provide for your needs.
Technical Support via On-site and Remote Services
We’re only a telephone call away. You can always depend on our staff to give you reliable, consistent service..
- Why call Asia for customer service when you could just call locally or stop in?
- We have computer technicians in-store & on-site. Our work is backed by years of experience, & top quality products.
IT infrastructure is the key to productivity, a weak foundation leads to wasted time on slow speeds or glitchy hardware.
We offer a complete line of networking services.
Interfacing with existing structure
Let us perform a network wire map to isolate issues, speed things up and label existing infrastructure. Knowing where things connect can reduce costs in the long run.
"HELP! MY COMPUTER CRASHED"
Eagle Haven offers a complete repair service for your computer. Whether you need replacement parts, or computer upgrades, we have a huge inventory to get you back up and running in minimal time, usually one or two business days.
Malware, Virus Infection
Our computer upgrades are backed by our huge inventory of the most popular upgrades, plus those hard to find upgrades. We only carry name brand, high quality parts. You can bring your computer into our store for repairs, or we can go to your home or business. Either way, your computer will be fixed by experienced technicians. Give us a call, drop us an e-mail, or just stop by our store.
Get personalized support at any time for any brand of PC with Eagle Haven Remote Support. Receive friendly one-on-one expert assistance by qualified technicians over the phone or by protected remote computer access to resolve problems and teach you about your technology.
EH Remote Support offers worry-free and accessible technology expertise. Our qualified representatives are available during normal business hours to resolve any computer issues you may have (Monday-Friday, 8 am to 5 pm, Saturday, 10 am to 2 pm).
Is your computer crashing? Are you getting error messages? Are you receiving messages from strange people asking to solve your computer problems if you pay them online? Is your computer getting slower? All of these symptoms can be answered by our technicians with EH Remote Support.
Choose your method:
- Onetime install: We can install our remote support software on your computer ($35 per year) and then remotely access your computer to identify the problem and try to fix it ($60 an hour remote labor charge). If the problem can’t be resolved remotely, our technician will advise you to bring it into our repair department for more extensive work, or he can schedule an on-site visit. Another benefit for business customers is the attended or unattended setting that allows us to maintain a network.
- Temp Install: We simply assist with your needs without leaving software behind. ($60 an hour remote labor charge) Note: this does take a short while longer each time to install temp session this increases the time billed.
Support When You Need It!
• Diagnose Problems
• Set up email account
• Set up local printer
• Set up wireless network
• Install software application
• Help learning common software programs
• Set up tablet to sync with PC application
• Resolve error messages, pop-ups, software crashes
• Resolve computer running slow
• Install software application
YOUR PERSONAL REMOTE ACCESS SERVICE
Available only to current subscribers of Eagle Haven Remote Support Service)
In addition to Remote Support Service from Eagle Haven, customers can remotely access the same computer(s) from anywhere in the world (home, office, on vacation, etc via computer or smart phone) with special software from Eagle Haven Computers, Inc. that allows this remote access.
The cost for this personal remote access software is $100 for every (5) computers or less, per year. Please let us know if you would like to purchase this software, and how many computers you need access to.
- Provides professional software to allow personal remote access
- Allows you to work on your office computers from home or away from the office
- Increases productivity
Eagle Haven Computers, Inc. would like to offer your firm the opportunity to select a Scheduled On-site Maintenance Plan to suit your needs. Such a plan would guarantee your firm that we would provide technicians on site at periodic intervals of your choosing. Our technicians would physically clean your computers, do updates, look for potential problems and provide a report of our findings to prevent possible system failures, viruses, and most importantly downtime. We would also provide consulting advice on upgrades, backups, security, etc. There is no yearly advanced payment for such Scheduled On-site Maintenance as most firms charge. We would simply charge our standard $70 an hour on-site fee for the time we spend at your firm during the selected intervals.
Why Choose Business Scheduled Services?
Protecting your business is our specialty: At Eagle Haven Computers Inc., we’re dedicated to providing you true security and peace of mind. When you know you’re safe and secure, you can rest easily.
By organizing your existing IT environment and giving you road maps to future needs/goals we work with you to help you understand where you’re at and how to get where you need to be within your budget.
Proper maintenance and review of your existing systems will reduce repair costs and lower possible downtime. See what’s coming in time to react or avoid it in the first place
Benefits of On-Site Maintenance
Prevents problems before they occur (less downtime for your business)
• Increases longevity of systems by keeping them clean and operational
• Optimizes use of current systems by providing the latest updates, features and protection
• Gives your firm the latest information on technology to improve your productivity
Why Choose Backup Services?
Protecting your business is our specialty. At Eagle Haven Computers Inc., we’re dedicated to providing you true security and peace of mind. When you know you’re safe and secure, you can rest easily.
Protect your data before you lose it! Don’t wait for disaster to strike!
Flexible, custom options to provide a robust budget effective solution.
It is more cost-effective to have preventive measures than disaster recovery measures.
Here are some key reasons to look into our services:
1. We can help you stay protected and running well.
2. By identifying and dealing with potential issues sooner you will reduce long term costs and downtime.
3. Make sure your backup is effective and up to date. (Including new offsite options from Eagle Haven Computers Inc.)
8. Data retention (Multiple copies for extraction)
Web design at Eagle Haven Computers Inc. is flexible and reliable. We go out of our way to make sure your site is exactly what your looking for, not just stamped out to look like everything else out there. From beginning to end, we'll stand by you and make sure it's done right.
- Free initial consultation
- Interactive design process to suit your needs
- Professional support
- The ability to update your site after initial design or have us do it for you
- Creative graphic design & logos
- Level of tech can be suited to your target audience, such as flash, java etc.
- Customization level of interaction, we stay flexible so that the more you work with us, the lower your cost!
Most site designs cost labor – plus hosting fees. During the free initial consultation we’ll give you a specific cost estimate or agree to a fixed price.
Security systems customized to your needs!
Protecting your home or business is our specialty. At Eagle Haven Computers Inc., we’re dedicated to providing you true security and peace of mind.
View demonstrations in-store and install yourself, or have Eagle Haven Computers Inc. do it for you!
Quality products at competitive prices. Custom quotes to suite your needs.
Here are some key options:
2. Remote Viewing
3. Quality NVR’s & DVR’s and free tutoring
4. Local professional installation and support
5. Hidden, long range, motion and many other specialty cameras
6. Free onsite survey to pinpoint costs
7. No monthly Fees
Advanced options available:
Mini Stealth Cameras (Hide inside many common objects)
360 Degree View
Mutli-Lense (Dual Camera)
Enhanced Night Vision
Alarm Notification (Sirens, Lights, Email, Etc.)
System Monitoring Service (Police, Fire Dept., Etc.)
License Plate Recognition
Service while you wait. FREE quick diagnostic of your PC issue(s). FREE installation of any Anti-Virus Program purchased from EHC. FREE brief consultation on any technology issue(s). Follow-up service is available for complete diagnostics with our special software, as well as replacement parts ordering, installing, testing, etc.